The changing world of Reviews
Flash Reviews does all the feedback cycle steps for you. Let your Customers enter review information, Flash Reviews system automatically outputs necessary data and follows up with you. Complete the feedback cycle, by getting back to your Customers and improve your business.
Manage complex customer relationships across a variety of channels – both digital and traditional
Respond to and initiate dynamic customer interactions
Extract value from big data to make better decisions faster
Challenges in online Reputation Management
With exploding data volumes. Consumers leave behind a huge trail of data in digital channels. It’s extremely difficult to get a handle on all that data, as well as find the right data within exploding data volumes that can help you make the right decisions. As a merchant, you can review the feedbacks from the customers for the services provided by you. You will have an opprtunity to directly communicate with the customers and improve your services.